Shipping and Policies

📦 Shipping Policy — Handmade Products

Last updated: October 17, 2025

Order Processing Time

All of our products are handmade with care, so please allow [3–7 business days] for order processing before shipment. Processing times may vary during peak seasons or for custom orders.

If you need your order by a specific date, please contact us before placing your order.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Shipping Method Estimated Delivery Time Notes
Standard (US) 3–7 business days After processing
Expedited (US) 1–3 business days After processing

We ship via USPS. You’ll receive tracking info once your order is on its way.

Handmade Disclaimer

Due to the handmade nature of our products, slight variations in color, texture, or design may occur. These are part of the uniqueness of each piece and are not considered defects.

🔄 Return & Refund Policy — Handmade Products

Last updated: October 17, 2025

We take pride in the craftsmanship of our handmade products. Each item is made with love, and we hope you’ll cherish it. However, if there’s an issue, we’re here to help.

Returns

Because our items are handmade, we accept returns on a case-by-case basis within 14 days of delivery.

To be eligible:

  • The item must be unused and in its original condition and packaging.

  • Custom or personalized orders are non-returnable, unless damaged or defective.

To request a return, please contact us at AscendedGoddessCreations.com with your order number and reason for return.

Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection. If approved, your refund will be processed to the original payment method within 5–10 business days.

Damaged Items

If your order arrives damaged, please contact us within 3 days of delivery with photos of the item and packaging. We’ll offer a replacement or refund as appropriate.

Non-Returnable Items

  • Custom or personalized items

  • Sale items 

  • Gift cards

  • Digital products 

Return Shipping

Buyers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).